Momentum Factor - 2018 Casita Linda Community Service Trip

Our Team

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About Our Team

Our team members – known as Momos – have vast experience in the direct selling industry, from both the field and corporate office levels. We are experts in digital as well as social media, online risk, anti-fraud, field behavior, reputation defense, and compliance management.

  • Our CEO and founder, Jonathan Gilliam, has authored multiple books on direct selling, marketing and social media.
    • Our firm was a proud contributor to the inaugural Direct Selling Association (DSA) Direct Selling Compliance Professional Certification Program (DSCP).
      • Our client services and sales staffs are all Direct Selling Compliance Professional Certified (DSCP) by the DSA.
        • Members of our team are former compliance officers, consultants, and investigators.
          • Additional multi-lingual staff are based in the United States, United Kingdom and the Philippines.

            Fifteen & Counting

            Thanks to the efforts and dedication of our team, Momentum Factor has been recognized for numerous honors over the years not only in the direct sales industry, but for company culture, entrepreneurship and business. Just take a look:

            • Inc. 5000 Fastest-Growing Private Companies – 2021, 2020, 2019, 2018, 2017
            • Inc. 5000 Fastest-Growing “Software Companies” in America – 2020
            • Inc. 5000 Fastest-Growing Private Companies (Regionals) – 2021
            • Austin Business Journal Fast 50 Award – 2018
            • Austin Business Journal Best Places to Work – 2019, 2018
            • Austin Business Journal Austin’s Best CEO Award – 2016
            • Direct Selling Association Partnership Award – 2017
            • Direct Selling Association Partnership Award Finalist – 2014
            • Online Reputation & Brand Protection Coalition, Board of Advisors
            • Largest Tech Employers in Austin

            Meet Your Momos

            Jonathan Gilliam, CEO

            Jonathan Gilliam is known for developing innovative solutions to vexing digital challenges. His firm, Momentum Factor, is a leading provider of online compliance monitoring, online reputation management and digital risk mitigation strategies for mid-market as well as global companies.

            Jonathan Gilliam
            Ashley Reyes Tober

            Ashley Reyes Tober

            VP Client Operations, DSCP-CP
            Ashley leads overall client success efforts at Momentum Factor by ensuring the best experience for customers while helping them utilize the firm’s technology to their advantage. With an extensive background in training and customer service, she works closely with clients to create customized solutions that exceed expectations. She is known to be the “old soul” of our office and loves spending time outdoors with her husband, daughter, two dogs and four cats.
            Lauren Poel

            Lauren Poel

            Business Development Manager, DSCP-CP
            Lauren helps to ensure client success and heads up business development for Momentum Factor. She has a wealth of experience in client relations, communication and business development. She lives in Cedar Park with her husband and four children. She enjoys spending time outside exploring with her family.
            Neetu Toor

            Neetu Toor

            Client Success Manager, DSCP-CP
            Neetu guides clients through onboarding and offers ongoing support, guidance, and training at Momentum Factor. While updating clients on feature enhancements, reviewing non-compliant content, and strategizing on compliance efforts, she also serves as a liaison between our Development / Product Team and clientele in order to ensure needs are being met and evolving. She enjoys hiking, camping, and spending time outdoors with her Australian Shepherd.
            Kaitlin Lamarre

            Kaitlin Lamarre

            Client Success Coordinator, DSCP-CP
            Kaitlin brings years of expertise in client relationship building, sales team partnerships, successful customer experience and software training to Momentum Factor. As a coordinator, she works diligently to ensure a smooth onboarding process, training and customer support for our clientele. Kaitlin lives in Morrison, Colorado, and enjoys hiking and camping with her dog Bonnie, as well as attending Red Rocks Amphitheater to listen to live music.
            Scott Malik

            Scott Malik

            FieldWatch Services & Quality Assurance, DSCP-CP
            Scott leads the Momentum Factor Team of International Compliance Specialists and works to improve the customer experience within FieldWatch. With an extensive background in technology and SaaS model software, he has shepherded the FieldWatch program from idea to implementation and beyond. A fan of ancient history, music, astronomy and volcanoes, he enjoys traveling and reading books. Scott is also known to move to the music – in his head.
            Karine Zepeda

            Karine Zepeda

            Controller
            Karine oversees Momentum Factor’s financial analysis, account management, accounting, and bookkeeping. An experienced senior accounting specialist, she strives to help the firm maintain a financially sound future. Karine is French Canadian with a deep passion for outdoor sports. Growing up in Quebec, she spent most of her youth as a competitive swimmer and skier. She moved to Austin in 2016, where she now resides with her husband and two kids.
            Mike Forcucci

            Mike Forcucci

            Marketing Manager
            Mike heads all marketing communications efforts for Momentum Factor. With more than two decades of communications experience, he has a wide skill set that ranges from writing and graphic design to public relations, brand building, websites / social media, event management, advertising and more. He lives in Austin with his wife and is an assistant instructor in Shaolin Kung Fu.
            Anabelle Gilliam

            Anabelle Gilliam

            Marketing Coordinator
            Anabelle executes marketing and communications protocols for Momentum Factor. A digital native with a passion for writing, she has experience in many fields, including editing, brand building, social media management, public relations, event management, and sales. She is a born and raised Austinite and lives in Austin with her partner and several houseplants. Outside of work, Anabelle is an avid musician and songwriter.
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