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The 5 Types of Online Complainers and What You can do About Them

Jonathan GilliamNovember 3, 2010
What could be more discouraging than working all day to build trust and excitement about your company, then seeing your company bashed and its execs persecuted online? You will hear me say again and again that in our business, trust is everything, and in many cases that trust can be severed in an instant by […]
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5 Tips to Reduce Churn in Network Marketing Companies

Jonathan GilliamOctober 8, 2010
Momentum Factor's first client has me deep diving into what it is that keeps a customer happy and on board. It's a wonderful first project for my little firm and I am eager to deliver for this great network marketing company.
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Be Fun or Be Done

Jonathan GilliamOctober 6, 2010
Like it or not, today's corporations - especially in network marketing - are in demand to serve as providers of information and entertainment as much as they are a product or service.
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2010 Social Commerce Summit Interview

Jonathan GilliamSeptember 30, 2010
Spent a few days at the Social Commerce Summit 2010 in Austin recently. Lots of sharing, thinking and learning about the future of social media and its application to business and marketing.
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