Letter from the CEO - Jonathan Gilliam

Letter from the CEO – Compliance Never Rests

Jonathan GilliamMarch 27, 2020
In the past weeks we’ve all been flooded with emails and scary news, much of it causing angst and confusion. Yes, this is pretty awful. But we will get through it. We will be temporarily banged up, but we will definitely get through it, together.
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New Wave of Class-Action Pyramid Cases Swamps Industry

Jonathan GilliamJuly 3, 2017
In March of this year, a federal judge in Nevada accepted a $7.7 million dollar settlement offer from Xocai as the result of a class action lawsuit. Last November, the U.S. Fifth Circuit certified a class action suit against Stream, reversing a successful dismissal issued by a three-judge panel in October 2015. The Court’s apparent newfound willingness to consider racketeering charges against legitimate DS operations could open the door to significantly higher damages. This ruling came on the heels of two class action lawsuits filed in Arizona against Jeunesse, seeking to void their arbitration clause as “unconscionable.” Yet another lawsuit was filed in Utah against LifeVantage in October, 2016.
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Top 10 Reasons to Add a Direct Selling Compliance Monitoring Program

Jonathan GilliamMay 16, 2016
Anyone who has worked in legal or compliance for a direct selling company understands the incredible challenges presented online.  As networkers increasingly use the Internet to promote their businesses, companies are at more risk every day from uncontrolled or unmonitored claims by the field, often to disastrous effect.
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Step-By-Step Guide to Beating Unauthorized Sellers

Jonathan GilliamJanuary 3, 2016
Many companies today struggle with their products being sold without permission on websites such eBay and Amazon. Direct selling companies are particularly vulnerable, from former distributors who post their products for sale, to larger aggregators who deliberately buy up product and offer them at a discount to prices the selling field can offer.
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Can Instagram Stop Insta-spam?

Jonathan GilliamJuly 2, 2015
Our social and online reputation teams have noticed a recent rise in what we affectionately refer to here as "Insta-spam." That is, spam bots leaving fake comments from fake profiles, or hashtag hijackers posting dozens if not hundreds of often inappropriate photos, directly tagged to client brand names.
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